Change your profile and password
Your profile holds the settings of your Faustine account. To open it, select your name in the portal's sidebar and then Profile. Your name, avatar and password belong to the account, so a change applies in every workspace you are a member of.
Change your name
- In Account, enter your name in Name. It can be up to 80 characters.
- Select Save.
The card shows Changes saved. The email address of an account cannot be changed in the portal.
Change your avatar
- In Account, select Upload image and choose a JPG, PNG or WebP file.
- In Crop your avatar, position the image and select Save avatar.
The avatar applies as soon as you save it. To go back to your initials, select Remove.
Change your password
- In Security, select Change password in the Password row.
- Enter your Current password.
- Enter the new password in New password and again in Confirm new password. The password needs at least 8 characters.
- Select Update password.
The row shows Password updated.
Stop notification emails from a workspace
Email notifications from this workspace is your own switch for the workspace you are in. Turn it off to stop every notification email from this workspace for yourself, whatever the workspace's rules say. Invitations and password resets still arrive.
The unsubscribe link in a notification email turns the same switch off. To change which events the workspace sends, see Choose who gets workspace notifications.
Troubleshooting
| Symptom | Cause | Fix |
|---|---|---|
| Current password is incorrect | The value in Current password does not match. | Enter it again. If you do not remember it, sign out and reset the password from the sign-in page. |
| Passwords don't match | New password and Confirm new password differ. | Enter the same value in both. |
| Update password stays disabled | A field is empty, or the new password has fewer than 8 characters. | Fill in the three fields. |
Next steps
- Turn on two-factor authentication: add a second factor to your sign-in.
- Work in more than one workspace: what is shared between workspaces.
- Choose who gets workspace notifications: the workspace's rules for emails.
Last updated November 13, 2026