# Invite people to your workspace

An invitation gives a person access to your workspace. Each invitation is a single-use link bound to one email address, and it expires after 7 days. There are no roles inside a workspace: every member can do everything in it, including inviting and removing people.

## Invite people

To invite one or more people:

1. In the portal, go to **Settings** > [**Team**](https://auth.faustine.ai/go?to=%2Fsettings%3Ftab%3Dteam) and select **Invite people**.
2. In **Emails**, enter or paste the addresses, separated by commas, spaces or new lines. Each address becomes a row. You can invite up to 20 people at a time.
3. Optionally, enter a name next to an address. The invitation uses it to say who it is for.
4. Select **Continue**.
5. Select **Send invitations**. With one person, the button is **Send invitation**.

Each person receives an email from Faustine with their link. Replies to that email go to you. The step lists every address with **Invited** and **Email sent**.

An address that already belongs to a member is marked **Already a member** and skipped.

## Share the link yourself

You can hand a person their link instead of relying on the email.

- After sending, select **Show links** to reveal the link of each invitation, then **Copy link** or **Copy all**.
- If an email could not be delivered, the row shows **Email not delivered** with its link. Copy it and send it yourself.

To get a new link later, see [Remove a member or revoke an invitation](https://docs.faustine.ai/workspace/manage-members/).

## What the invited person does

The person opens the link and joins with the email address the invitation is bound to.

- Someone without a Faustine account sets a name and a password.
- Someone who already has an account enters its password, or, if they are signed in, selects **Join** followed by the workspace's name. The workspace is added to the same account. See [Work in more than one workspace](https://docs.faustine.ai/workspace/workspaces/).

In **Team**, the invitation moves from **Invited** to **Members** when the person joins.

## Troubleshooting

| Symptom | Cause | Fix |
| --- | --- | --- |
| **Not a valid email.** under a row | The text is not an email address. | Remove the row and enter the address again. |
| The person sees **This invitation expired** | More than 7 days passed. | Send the invitation again from **Team**. |
| The person sees **This link is not valid anymore** | The link was used, revoked or replaced by a newer one. | Send or copy a new link from **Team**. |
| The person sees **You are signed in as someone else** | Their browser has a session for another account. | They select **Log out and continue**. |

## Next steps

- [Remove a member or revoke an invitation](https://docs.faustine.ai/workspace/manage-members/): manage the people and invitations in **Team**.
- [Choose who gets workspace notifications](https://docs.faustine.ai/workspace/notifications/): decide which emails new members receive.
- [Turn on two-factor authentication](https://docs.faustine.ai/workspace/two-factor-authentication/): protect your own account.