# Guide behavior

Guide behavior is the set of switches that decide whether a Web Agent guides, what it reads from the user's screen and how it shows the way.

## Usage

In the portal, go to [**Web Agents**](https://auth.faustine.ai/go?to=%2Fweb-assistants), select your agent, then the **Guide** tab and **Behavior**.

A switch is saved when you change it. It does not create a version and does not need a publish. Pages your users load after the change pick it up within 30 seconds.

## Switches

| Switch | Default | Needs | What it does |
| --- | --- | --- | --- |
| **Guide users through the app** | On for an agent created with the goal **Teach people to use the app** or **Both**. Off otherwise. | Nothing | The agent answers "where is" and "how do I" questions, takes users to the right screen and points at what to select. It never acts on their behalf while guiding. |
| **Know the current page** | On | Nothing | Each message carries the route, headings, navigation and buttons of the user's screen. Field values and table contents never leave the page. |
| **Point at elements** | On | **Guide users through the app** | Draws a pointer on the element to select, one step at a time. The user makes the selection. Off: the Guide explains in words only. |
| **Let the copilot operate the screen** | Off | **Guide users through the app**, **Point at elements**, and an agent that has actions | The agent does steps that have no action itself: a chart's range, a filter, a view. |

## Know the current page

This switch works without the Guide. An agent with actions uses the page to resolve a request such as "delete this one".

## Let the copilot operate the screen

With this switch on, the agent can select, choose an option or type in the page for steps that must be seen on screen and that no action covers.

- The agent lists the steps and waits for the user to confirm before it does any of them.
- It acts only on an element it is sure of.
- Everything an action can do still runs through the actions.

An agent that only guides cannot turn this on.

## Next steps

- [The Guide](https://docs.faustine.ai/web-agents/guide/): how the agent uses the map and the page.
- [Edit screens and first steps](https://docs.faustine.ai/web-agents/guide-screens/): change what the Guide knows.
- [Actions](https://docs.faustine.ai/web-agents/actions/): what the agent does when it is not guiding.